The TLS-256 encryption technique used in our app ensures the safe connection between your device, our server, and your bank. We’ve followed the lead of many established players in the financial services industry to make sure we’re employing best practices to safeguard your data.

We use a respected financial data partner called Plaid to securely connect to more than 15,000 US and Canadian financial institutions. You’ll be asked to enter your online banking credentials during the registration process. Such credentials never touch our servers, nor are they in any way being stored by us. Your credentials are forwarded to your bank or credit card provider through Plaid. Plaid then sends us an encrypted token which provides read-only access to your data. We can not transfer money or make any adjustments to your account. You can revoke our read-only access token at any time by unlinking the account.

We securely host our servers with Amazon Web Services ( AWS). AWS is a secure online data storage and hosting service used by the Department of Defense, NASA, and the Financial Industry Regulatory Authority (FINRA). Your data is never accessed or used by any other entity on our servers. We know your data is sensitive to you. We do not and will not sell or rent your personal information to anyone, for any reason, at any time. The data are used just for the purpose of providing our services to you.

Please contact us at privacy@luna.com if you have any questions or concerns.